Privacy Policy
TrekBlue, Inc is committed to the privacy of personal information
provided to us when using any of our Internet services. This Privacy
Policy describes how we treat information we receive when you
transmit data to TrekBlue Internet properties.
Web Information
When you purchase TrekBlue software, we may collect personal identifiable
information including your name, address, email address, etc.
for the purpose of recording and fulfilling the transaction. When
we use a payment processing merchant we ensure that the same strict
privacy criterion is in place. We do not (knowingly) collect personal
information from persons under the age of eighteen.
NUKER E-zine
During the installation procedure of TrekBlue software products
users may have a chance to opt-in to receive NUKER E-zine once
a month. Software performance is not affected by subscription
level - both subscribers and non-subscribers receive the same
functionality. NUKER E-zine contains useful product information
(such as update and new product announcements). We fully ensure
your privacy and value your trust. We will never give your information
to a 3rd party unless required so by law. You may opt out of receiving
emails from us at any time by clicking the unsubscribe link in
the email or by contacting our customer support department online
or off-line.
Cookies
We define a cookie as any string of data and information that
is automatically stored on your computer upon access to our services.
TrekBlue employs cookies to assign non-unique, non-identifiable
strings to machines that access our services. This information
enables us to deliver faster service capabilities to our customers
or to our affiliates, prevent denial of service attacks on our
systems, detect and prevent fraudulent transactions, and assist
with awarding proper sales credit to our partners. All TrekBlue
cookies are 1) of limited duration, 2) less than 5KB in length,
3) only visible to TrekBlue, 4) devoid of any personally identifiable
information and 5) non-unique. Our Cookies are mainly maintained
to track our affiliates to ensure proper payments for their sales
and tracking activities relating to their affiliate relationship
with us.
Security
The personally identifiable information we collect about you is
stored in limited access servers. We maintain such safeguards
to protect security of servers and your personally identifiable
information. We retain personally identifiable information only
as long as necessary to complete a purchase, thwart fraud, provide
customer service, or maintain your account with us.
How Information Is Used When Collected
We may use information in the following ways:
• For purposes you specifically provided the information such
as to enable us to process, validate and verify purchases.
• To register you as a customer and open and maintain a support
account for you.
• To send email notifications about new, existing, enhanced products
or services. Information on special offers, or to contact you
to reconfirm or verify accuracy of information provided.
• To obtain your feedback to help enhance existing features or
provide additional products and services.
We may disclose and use personally identifiable information in
special circumstances where it is necessary to enforce our service
agreements or terms of use (for example protect our intellectual
property rights). We may also disclose or use your personal information
when we, in good faith, believe that the law may require us to
do so.
PCTV4Me software
What Information PCTV4Me Collects
PCTV4Me software does not collect any information from your computer.
When you install PCTV4Me software, the software communicates with
our server to receive an ID number. This is just a number to uniquely
count the number of installed instances, and to help us identify
broken links reports. Each subsequent time that your PCTV4Me software
downloads the latest channel information, the only information
shared is your ID number and the version number of the PCTV4Me
software you have.
Updates
Your copy of PCTV4Me software, once installed, will check in with
our server occasionally to receive updated channel information.
We do not record nor do we have access to the channels you view
when PCTV4Me software is installed.
You can control the way updates are performed through Settings
dialog. By default database updates are automatic and software
updates are performed after confirmed notification of engine update
available.
Policy Modifications
We may change this Privacy Policy from time to time. However,
any changes will be posted promptly here, so please check back
periodically.
If you have any questions regarding this privacy policy, please
contact us using our contact form.
